Overview

Job Description:

•   Responsible for all administrative and sales staff specific to manager’s allocated branch and their success as a team in terms of exceeding sales targets
•   Responsible for driving the sales force of all independent Sales Executives (where applicable), recruitment, training and retention thereof and for the success of the sales targets that will be set.
•   Where applicable, responsible for the implementation of regular “refresher training” on an ongoing basis to ensure ISE’s are constantly up to date with any changes in policies
•   Responsible for the full day-to-day operations of the branch teller.
•   Responsible for ensuring that all files are activated within 24 hours after disbursement
•   Responsible for assisting the Area Manager in terms of developing and implementing effective marketing and advertising strategies
•   Where applicable, the Branch Manager is responsible for achieving both the independent sales executive and “walk-in” component of the branch target set.
•   Responsible for all personnel in the Branch, ensuring their well-being and ensuring their compliance with all company policies and procedures
•   Responsible for assisting the Area Manager in terms of developing and implementing effective marketing and advertising strategies
•   Responsible for maintaining adequate loan quality controls at the application stage
•   Responsible for the execution of the company’s credit policy at the application stage
•   Responsible for ensuring the Branch is always kept clean and tidy
•   Responsible for handling customer services and any other after-sales services which may be applicable
•   Responsible for ensuring proper maintenance, good housekeeping as well as safe custody of all company property
•   Responsible for any reporting to Head of Operations, Area Manager and other izwe staff as may be required by your relevant managers.

Qualification Required & Experience

Educational Requirements

•   Higher National Diploma
•   A bachelor’s degree is recommended (majoring in Sales or Marketing is an advantage)
•   Branch management experience at a bank or micro-lender essential
•   Excellent knowledge of IT systems including Microsoft Office and e-mail (Credit Ease experience is an advantage)

Skills / Attributes

•   Hardworking and goal driven
•   Excellent communication skills
•   Excellent sales skills
•   Positive attitude
•   Excellent management skills
•   Accurate and fast worker
•   Good interpersonal skills
•   Neat and organized person

Application

Any interested applicants should forward their CV to: linda@izweghana.com Closing Date: 28 October, 2016